Disaster Recovery


Members Impacted by Hurricane Harvey Flooding

In just a matter of days, our lives have been forever changed by Hurricane Harvey and the widespread flooding it brought to our communities.  Seeing the devastation, fear, and uncertainty that so many families are facing, we want you to know that we are here to help and we will continue to help you, no matter how long it takes. We are dedicated to helping each one of our effected members to recover, rebuild, and rebound.

For over 60 years, through Hurricanes Allen, Ike, and tropical storm Alison, Cy-Fair FCU has been there to help our community when it needs it the most.  And as Southeast Texas begins to emerge from flooding and assess the tremendous damage caused by Hurricane Harvey, your credit union is ready to help you with several recovery programs.

Here’s what we are doing to help our members to recover:

Harvey Disaster Recovery Loan for Homes Financed at Cy-Fair FCU

Deeply Discounted Loan Rates for members with a CFFCU Mortgage who need funds for home repairs/claims.

  • Up to $25,000
  • Discounted Rates: as low as 4% APR*
  • Only those with a Cy-Fair FCU Mortgage Qualify
  • Requires a copy of a submitted Insurance Claim
  • Payments made directly to contractors or insurance companies
  • Visit a Branch or Contact Us   

* APR = Annual Percentage Rate; Loans subject to credit approval. Rates are determined by an evaluation of applicant credit. Loan relates to CFFCU Mortgages and therefore only available to members with a Cy-Fair FCU Mortgage.

Harvey Disaster Recovery Loan for Vehicles

Deeply Discounted Loan Rates for those who need funds for vehicle repairs/claims to cover deductibles and costs that insurance will not cover. 

  • Up to $25,000
  • Discounted Rates: as low as 4% APR* 
  • Requires a copy of a submitted Insurance Claim
  • Payments made directly to financial institution for auto balance deficiency or insurance companies
  • Visit a Branch or Contact Us   

For Members who have GAP Insurance and Experienced a Total Loss:
If you have GAP Insurance, we will waive your CFFCU auto loan monthly payments until GAP settles.

  • Proof of Total Loss Necessary
  • Must have GAP Insurance
  • Visit a Branch or Contact Us  

Have to leave car behind and not sure where it has been towed to?
Check Find My Towed Car Website

* APR = Annual Percentage Rate; Loans subject to credit approval. Rates are determined by an evaluation of applicant credit.

Defer your Cy-Fair FCU Mortgage Payment 

Members with a Cy-Fair FCU Mortgage who were impacted by Hurricane Harvey can choose to temporarily defer mortgage payments.  Member Home Loan (our mortgage origination partner) will prepare all documents and waive those preparation fees.

  • Contact Member Home Loan Servicing Department:  832-912-2168
  • Member Home Loan Website
  • Requires a copy of a submitted Insurance Claim      
Waived Fees (late payments & overdrafts)

For cases where the storm and service interruption with mail delayed reciept of payments or deposits, we will waive fees as outlined below for members who are in good standing* with Cy-Fair FCU.

  • Late Payment Fees thru September 20th for CFFCU Credit Cards and
  • Late Payment Fees thru Septemeber 20th for CFFCU Auto, Personal, & Home Equity Loans
  • Overdraft Fees incurred during the storm, between August 26th through 30th
  • These will require a manual process. If you notice a fee that you believe should have been waived based on the above criteria, please notify us so we may review your case.  

* Member must be in good standings with Cy-Fair FCU (eg - no recent delinquencies or outstanding account NSF issues). Each instance is subject to review in determining whether the delay in reciept was due to the storm.

Contact Us for Recommendations/Assistance Based on Your Need

Each situation differs and we might be able to discover additional ways (aside from that which is posted above) to help you either save money to be redirected toward your recovery expenses or to get the funding you need to cover those expenses. Contact Us to discuss ways in which we might be able to assist you.   

RESOURCES:

Below are a list of resources you may find beneficial:

Our thoughts and prayers go out to you, and we are here to stand with you as you rebuild.