Employment Opportunities
The Vision, Mission and Service Promises to which Cy-Fair Federal Credit Union is committed requires a partnership with team members who possess a passion for delivering premier service to their colleagues and our members. Cy-Fair Federal Credit Union offers a competitive compensation package, as well as comprehensive health benefits package to eligible team members, including:
CFFCU premium-paid benefits (full and part-time eligibility
- Health Insurance, including vision and prescription benefits (90% of the employee-only premium employer-paid!)
- Flexible Spending Account
- Basic Life Insurance equivalent to 2x annual salary
- Short and Long-term Disability Insurance and AD&D
- 401(k) Plan (100% employer match, up to 5%)
- Paid Vacation
- Paid Sick Leave
- Holidays
Optional Employee Benefits (full and part-time eligibility)
- Dental (employee, spouse and/or dependent)
- Supplemental Life Insurance (up to 3x annual salary)
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Supplemental Insurance Policies (hospitalization, cancer, accident, etc.)
Other Incentives (full and part-time eligibility
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Annual Credit Union Performance Bonus
- Career Advancement Opportunities
- Alternative Work Schedules (flex and compressed work weeks)
- Years of Service Awards
- Perfect Attendance Incentive
- Wellness Incentive (contribution to your monthly health club fees!)
- University of Service Excellence (CFFCU web-based training program)
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Professional Development and Training Opportunities
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Title |
Summary of Responsibilities |
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Collector |
CFFCU is currently recruiting for Collector to join our Financial Services team at our main office on Jones Road. This position is instrumental to our recovery efforts of delinquent loan accounts, bankruptcies, charge-offs, etc. Our Collectors must be able to demonstrate an unfailing commitment to high service standards and have the ability to effectively communicate with our members in an effort to minimize our losses. Two to five years collections experience, preferably in financial services, is required. Hours are: Mon-Fri 8:15am-5:15pm; alternating Fridays 9:15am-6:15pm and every other Saturday 8:45am-1:15pm. Occasional overtime is required. |
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Call Center
Representative |
CFFCU is currently recruiting for two Call Center Representatives (CCR) to join our Financial Services team at our main office on Jones Road. This position is primarily responsible for responding to member inquiries and requests via telephone, including but not limited to information regarding the CU products and services, member account issues, processing loan applications by phone, etc. Our CCRs must be able to demonstrate an unfailing commitment to high service standards and have the ability to effectively communicate with our members over the telephone. Experience in a call center environment is preferred; however, training is available for the right candidate! Hours are: Mon-Fri 8:15am-5:15pm; alternating Fridays 9:15am-6:15pm and every other Saturday 8:45am-1:15pm. |
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Financial Services
Representative |
Our Financial Services Representatives (FSR) are responsible for identifying the financial needs of our members and offering solutions to enrich their lives. Primary responsibilities include, but are not limited to analyzing loan applications and making credit decisions based on member’s financial situation and lending guidelines; opening new accounts, including IRA and certificate accounts and more. Answers inquiries regarding products and services and matches the best products to the member. Qualified applicants must have 1-2 years prior experience in both lending and member services/new accounts. Hours are: Mon-Fri 8:15am-5:15pm; alternating Fridays 9:15am-6:15pm and every other Saturday 8:45am-1:15pm. |
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Teller Supervisor |
This leadership position is at our remote Ranchstone drive-thru across from our main branch on Jones Road. Primary responsibilities include, but are not limited to coaching, mentoring and leading a staff of 4-5 direct reports. The Teller Supervisor performs all of the Teller functions on a daily basis and is responsible for solving or helping to solve escalated member service issues/concerns and/or help with complex member inquiries and work-related matters. Responsible for cross training or assigning cross training of incoming Tellers; preparing and conducting performance reviews and performance coaching/counseling as required; forecasting staffing needs with the for the specific branch, including but not limited to developing and coordinating Teller schedules to ensure adequate staffing. Responsible for balancing ATM, cash dispensers, and vaults. Provide back-up leadership to Teller Supervisors at other branches as needed. Two to five years of similar or related experience; proven leadership experience is a must. Hours are M-F 6:45am-3:45pm and every other Saturday 8:45am-1:15pm. |
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Teller |
Available shifts are: Stone Creek Branch |
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How to Apply |
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